Wino Privacy Policy

Data collected

At Wino, we may collect and process personal details such as account information, device metadata, and payment references essential for operating our services securely. This data collection is strictly limited to purposes like registration, fraud prevention, payouts, and compliance with legal obligations. Whenever possible, we utilise optional analytics in an aggregated manner to enhance our services.

Cookies

Cookies are employed to facilitate secure login, maintain user preferences, and provide basic traffic measurement. Essential cookies ensure the reliability of user sessions, while optional analytics cookies contribute to improving user experience without unnecessary identification. Users have the option to limit non-essential cookies through their browser settings, although this may affect the performance of certain features.

Retention

We are committed to processing personal data in accordance with our contractual obligations, legal requirements, and legitimate interests. Data retention is strictly governed by these needs as well as statutory regulations concerning gambling and payment practices. Once the retention period concludes, all records are either deleted or rendered irreversibly anonymous to safeguard user privacy.

Your rights

Depending on your location within the United Kingdom, you hold the right to request access to, correction of, deletion of, or a portable copy of your personal data. To exercise these rights, please contact our support team with sufficient information to verify your identity. We strive to respond promptly within the applicable legal timeframes and will clarify any exceptions to your requests.